Security you can trust. Transparency you can verify.
Cynet Trust Center
Cynet is committed to earning and keeping the trust of our customers and partners. The Cynet Trust Center provides a clear, transparent view into how we secure data, protect our platform, and maintain the availability that organizations depend on.
Our unified, AI-powered platform combined with our 24x7 CyOps MDR experts are designed to give every organization reliable protection with efficiency at the core.
01 — Availability
System Status and Platform Reliability
Full transparency into service availability and uptime
Monitor real-time performance, planned maintenance, and historical events through our public status page.
What you will find:
- Real time uptime for all Cynet platform services
- Performance and latency indicators
- Incident history with clear root cause summaries
- System maintenance notifications
Our goal is simple. Deliver reliable security that is always available and easy to monitor.
02 — How we Operate
Our Security Commitment
The same protection we provide to customers is applied to our own infrastructure.
Infrastructure and Architecture
We Use our Own Technology
Development and Change Control
Access Control and Monitoring
Data Protection and Recovery
Personnel and Operational Staff Security
03 — Independent validation
Compliance and Certifications
Independent validation that strengthens trust
Cynet meets and supports the most rigorous industry and regulatory standards, and submits our detection, protection, and response capabilities to regular independent, 3rd party testing. These certifications demonstrate our commitment to maintaining the confidentiality, integrity, and availability of customer data.
Our security certifications include:
- SOC 2 Type II for Security, Availability and Confidentiality
- ISO 27001 certified information security management system
- GDPR compliance
- HIPAA, PCI DSS, and NIST CSF support
- Support for NIST 800-171, DFARS 7012, CMMC, DORA, and NIS2 requirements
- TX-RAMP Level 2 Certification
To request Security Certifications, visit our Security Certifications Portal.
04 — Customer data
Data Privacy
Keeping sensitive customer data safe and private
Encryption and access
Cynet protects sensitive customer data using strong encryption and strict access controls. All data in transit is secured with TLS 1.2+ and data at rest is encrypted using AES-256. Access to the platform is managed via Role-Based Access Control (RBAC) and enforced with Multi-Factor Authentication (MFA), with all user and system activity fully logged and monitored.
Retention and residency
Cynet retains data only as long as necessary for security and compliance, supports GDPR and ISO 27001 standards, and ensures that incident and access logs are audit-ready. CyOps personnel access customer environments only under strict controls for active investigations or support. Cynet stores and processes customer data within regionally selected AWS data centers based on legal, regulatory, and customer preferences (Ireland region, and Virginia region). All data is encrypted in transit and at rest, with no unauthorized cross-border transfers, ensuring compliance with GDPR, NIS2, and other data protection frameworks.
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One platform. One agent. One team. Complete Protection.
Cynet delivers the power of an AI SOC Agent in a simple, unified platform that gives IT and security teams peace of mind and confidence in every decision.