Understanding ESET Pricing: Products, Add-Ons and Managed Services

Understanding ESET Pricing for Business

ESET provides a range of business security solutions with different pricing and feature sets. The four main tiers are ESET Protect Entry, ESET Protect Advanced, ESET Protect Complete, and ESET Protect MDR. Pricing varies based on the level of protection and included features.

ESET Protect Entry: $211.00 per Year (5 Devices)

This is the basic endpoint protection package, offering security features such as:

• Next-generation antivirus for real-time threat detection
• Network attack protection to block malicious traffic
• Device control to manage connected peripherals
• Anti-phishing protection to prevent credential theft
• Server security included
• Mobile threat defense available as an add-on

ESET Protect Advanced: $275.00 per Year (5 Devices)

This plan builds on the Entry tier by adding ransomware protection and data security features. It includes everything in ESET Protect Entry, plus:

• Advanced threat defense to detect sophisticated malware
• Full disk encryption to secure sensitive data
• Mobile device protection included for free
• Additional security options like vulnerability & patch management, mail server security, and cloud app protection available as add-ons

ESET Protect Complete: $287.72 per Year (5 Devices) *(Originally $336.50: Save 15%)*

This is ESET’s most comprehensive self-managed security solution, including all features from ESET Protect Advanced along with:

• Cloud app protection to secure Microsoft 365 applications
• Extended detection and response (XDR) capabilities for improved visibility and threat mitigation
• Multi-factor authentication (MFA) available as an add-on
• Mobile device protection included for free

ESET Protect MDR: Price Available on Request

This is ESET’s fully managed detection and response (MDR) solution with 24/7 monitoring and expert threat response. It includes all security features from the other plans, with additional hands-on security operations center (SOC) support.

• All features included
• No add-ons needed—everything is built-in

Suitable for organizations requiring full-service cybersecurity management

ESET Pricing for Addons

ESET offers a variety of add-on features which come at an extra price. These add-ons include additional protection for mobile devices, cloud applications, mail servers, and encryption. Here are the available add-ons and their pricing, where available:

Cloud app protection: $121.50 per Year (5 Devices)

Offers protection for cloud-based collaboration and storage services, including Microsoft 365. Features include:

• Antimalware and antiphishing
• Advanced threat defense
• Cloud-based console
• Protection for Exchange Online, OneDrive, Teams, SharePoint Online, Gmail, and Google Drive

Multi-factor authentication: $144.50 per Year (5 Devices)

Enhances security by requiring multiple authentication factors. Features include:

• Protection against data breaches
• Support for hardware and phone-based tokens
• Secure access to VPNs, remote logins, and web applications
• Cloud-based deployment

Mail server security: $148.50 per Year (5 Devices)

Protects business email servers with multi-layered security. Features include:

• Advanced threat defense
• Zero-day threat detection
• Built-in mail server security

ESET cybersecurity awareness training: $125.00 per Year (5 Devices)

Educates employees on cybersecurity best practices to reduce the risk of human-related security incidents. Features include:

• Phishing simulation training
• Personal information protection
• Advanced bonus training tracks
• Texas DIR certification

Mobile threat defense: Price available on request

This add-on provides security for company mobile devices, including:

• Mobile threat defense for iOS and Android
• Protection against mobile-based threats
• Prevention of lateral movement within the network
• Blocking of unwanted apps

Security for Microsoft SharePoint Server: Price available on request

Designed to secure SharePoint servers against malicious uploads and file-based threats. Features include:

• Ransomware protection
• Data breach prevention
• Zero-day threat detection
• Fileless attack prevention

Endpoint encryption: Price available on request

Provides encryption solutions for organizations to protect sensitive data. Features include:

• Full disk and file encryption
• Removable media encryption
• Virtual disk and encrypted archives
• Centralized management compatibility

Managed Security Services

ESET Protect MDR: Price available on request

A managed detection and response (MDR) service that includes:

• 24/7 security monitoring
• Threat response from ESET security experts
• Business continuity assurance

Premium support: Price available on request

Provides direct access to ESET experts for troubleshooting and security assistance. Features include:

• 24/7 availability, including weekends and holidays
• Fast response times for security issues

Threat intelligence: Price available on request

Delivers real-time threat intelligence and security insights. Features include:

• Detection of advanced persistent threats (APTs)
• Blocking of suspicious domains
• Prevention of botnet attacks
• Identification of indicators of compromise (IoCs)

Notable ESET Limitations

While ESET provides useful cybersecurity solutions, there are some limitations that users may encounter. These limitations were reported by users on the G2 platform:

• Complex dashboard and setup: Navigating the ESET Protect dashboard requires some technical expertise. The implementation process can also take longer than expected.
• Workflow interruptions: ESET Protect restricts most new files by default, sometimes delaying operations until the user manually confirms the files are safe.
• Manual installation effort: Automating security settings across all devices can be challenging, and reinstalling ESET on every new machine requires time and manual effort.
• Limited customization for installation: The HTTP scanner is a useful security feature, but some users prefer an option to install only the antivirus component without it.
• Data accuracy requires fine-tuning: The system may need adjustments to display accurate security data, which can be part of the learning curve for users.
• False positives: Some proprietary software applications may be incorrectly flagged as threats, requiring manual intervention.
• Limited detection details: Certain security detections lack enough information to track the exact timeline of incidents.
• Pricing concerns: Smaller organizations may find the cost of advanced features or licenses relatively high compared to alternatives.
• System performance impact: The automatic hourly updates, while beneficial for security, can cause slowdowns on lower-end desktops.
• Full disk encryption challenges: Managing encryption across devices can be difficult, especially if employees forget passwords or rarely use encrypted devices.
• Issues with Linux and mobile versions: The Linux version of ESET has installation challenges, and the mobile application may experience errors or performance issues.

Related content: Read our guide to ESET endpoint security

Cynet: Ultimate ESET Alternative

Cynet is a holistic security solution that protects against threats to endpoint security and across your network. Cynet provides tools you can use to centrally manage endpoint security across the enterprise.

Cynet’s intelligent technologies can help you detect attacks by correlating information from endpoints, network analytics and behavioral analytics with almost no false positives. 

With Cynet, you can proactively monitor entire internal environments, including endpoints, network, files, and hosts. This can help you reduce attack surfaces and the likelihood of multiple attacks. 

Cynet provides cutting edge EDR capabilities:

• Advanced endpoint threat detection—full visibility and predicts how an attacker might operate, based on continuous monitoring of endpoints and behavioral analysis.
• Investigation and validation—search and review historic or current incident data on endpoints, investigate threats, and validate alerts. This allows you to confirm the threat before responding to it, reducing dwell-time and performing faster remediation.
• Rapid deployment and response—deploy across thousands of endpoints within two hours. You can then use it to perform automatic or manual remediation of threats on the endpoints, disrupt malicious activity and minimize damage caused by attacks.

In addition, Cynet All-in-One provides the following endpoint protection capabilities:

• NGAV—providing automated prevention and termination of malware, exploits, Macros, LOLBins, and malicious scripts with machine learning based analysis.
• User Behavior Rules—detecting and preventing attacks using compromised credentials through the use of behavioral baselines and signatures.
• Deception technology—planting fake credentials, files and connections to lure and trap attackers, mitigating damage and providing the opportunity to learn from attacker activity.
• Monitoring and control—providing asset management, vulnerability assessments and application control with continuous monitoring and log collection.
• Response orchestration—providing manual and automated remediation for files, users, hosts and networks customized with user-created scripts.

Learn more about the Cynet All-in-One security platform.