AIpril, nope, that’s not a typo. Cynet’s latest release brings AI security capabilities to the forefront to help defenders automate operations, get richer visibility, and accelerate detection and response across every environment.
The result is a more scalable, efficient, and reliable security operation that allows teams to focus on growth, service delivery, and customer trust.
What’s New in the April (v4.32) Release:
Faster, More Intelligent Detection and Response with AI
Alert fatigue and lack of context continue to slow investigation and response times. The April Release v4.32 enhances both speed and consistency through AI and built-in expertise.

- AI-suggested actions for security teams. GenAI Console Explanations now include recommended response playbooks alongside auto-remediation, giving security teams the option to act on their own terms while also utilizing Cynet’s autonomous response.
- Expert-validated AI that gets smarter every day. GenAI alert summaries now include CyOps Recommendations, where Cynet analysts validate, refine, and enrich every alert. Those updates continuously train CyAI, turning every investigation into a detection and response improvement across the platform.
- ITDR Detect and Prevent modes enable automated response to identity-based threats such as account compromise
- Enriched alert workflows deliver clearer context, reducing the need for manual triage
This combination allows teams to move from alert to action faster, reducing MTTR and improving overall security outcomes.

ITDR Policy Settings

CyOps Recommendations and Updates Added to GenAI Alert Summaries
Expanded Visibility Across Endpoints, Identity, and Cloud
Security teams cannot protect what they cannot see. Yet many organizations still rely on separate tools or manual processes to identify unmanaged devices, monitor identity activity, and track cloud environments.
Version 4.32 introduces unified, real-time visibility across all layers of the environment:
- CyAI Support Agent that is embedded directly within the Cynet console, removing friction and providing real-time guidance on threats, how to use the platform, find features, configure settings, and understand workflows.
- Unmanaged Asset Visibility provides agentless discovery of devices using passive agent-based data
- AWS as a CLM data source expands visibility into cloud activity through guided integration
- Enhanced Web Threat Protection improves coverage, including visibility into uncategorized domains
Together, these capabilities eliminate blind spots across managed and unmanaged assets without adding tools or complexity.

CyAI Support Agent Chatbot Added to Cynet Console [Gradual Deployment]
Automated and Scalable MSP Operations
Operational scale has historically required more people. The April Release v4.32 changes that by standardizing and automating workflows across environments.
Key enhancements include:
- HaloPSA bi-directional integration to automatically create, sync, and manage tickets tied to security alerts
- ConnectWise workflow improvements for better visibility, routing, and coordination
- Cross-site management capabilities to manage misconfigurations and environments centrally
These updates reduce manual work, eliminate workflow fragmentation, and enable MSPs to scale service delivery across customers without increasing operational overhead.

HaloPSA Integration
Improved Operational Control Without Disruption
Routine maintenance and environment changes often introduce risk by requiring protection to be disabled. The April Release removes that tradeoff.
New capabilities include:
- Temporary agent pause for safe, time-bound maintenance without losing telemetry or visibility
- Simplified uninstall and reinstall processes to streamline endpoint lifecycle management
- Enhanced notifications and controls for better visibility during operational changes
These improvements allow teams to maintain uptime and protection while performing necessary updates and changes.

Temporary Agent Pause
Greater Flexibility and Control for MSP Service Delivery
Managing multiple customers requires flexibility, consistency, and control. The April Release v4.32 introduces new capabilities that improve how MSPs package, deliver, and scale services:
- Site-level add-on management for more flexible service packaging
- Custom remediation APIs to automate response actions across environments
- Enhanced operational notifications with deeper context for faster troubleshooting
These updates give MSPs greater control over service delivery while enabling scalable, repeatable operations across tenants.
Why it Matters
The ultimate goal of the April Release v4.32 is to drive meaningful outcomes with AI, help security teams and MSPs scale efficiently without sacrificing visibility, control, or speed.
By eliminating blind spots, automating workflows, and accelerating response, this release delivers:
- Complete visibility without additional tools
- Operational efficiency at scale
- Faster, more consistent detection and response
- Reduced alert fatigue with clearer context
- Safer, more reliable maintenance and operations
The April Release v4.32 allows teams to protect more environments, serve more customers, and grow their business without adding complexity or headcount.
Ready to See it in Action?
Take this interactive tour or visit our Innovation Page to learn more about this launch.