Last Updated:
May 8, 2025
What Is Atera?
Atera is an IT management platform that integrates remote monitoring and management (RMM), professional services automation (PSA), and remote access into one solution. It provides IT departments and managed service providers (MSPs) with the tools to manage, monitor, and automate IT tasks.
The platform is cloud-based, meaning it can be managed from anywhere, making it suitable for managing remote client sites. Atera’s remote access capabilities enable IT professionals to fix problems without needing to be physically present at the location, saving time and reducing operational costs.
Atera’s RMM capabilities allow IT departments to monitor and manage all their systems, servers, and networks from a single dashboard. It provides real-time alerts, patch management, scripting, and automation. Its PSA capabilities aid in managing tickets, billing, reporting, and project management.
In this article, we’ll review Atera’s pricing options for in-house IT departments and MSPs.
This is part of a series of articles about MSSP security.
Atera Pricing for IT Departments
Atera offers dedicated pricing for in-house IT departments. There are four service tiers: Professional, Expert, Master, and Enterprise. Each plan also offers a 30-day free trial.
Professional Plan
Priced at $149 / month / technician (billed annually), or $169 (billed monthly). The plan includes:
- Remote management, automation and scripting
- Support for Windows, Mac, and Linux
- Remote monitoring and alerts
- Up to 2 concurrent sessions with Splashtop
- Patch management
- Azure AD integration
- Reports, ticket automation and audit logs
- Custom support address
- Service portal
- File view and transfer up to 5GB per month
- A mobile app for iOS & Android
- Copilot AI capabilities as a paid add-on
Expert Plan
Priced at $189 / month / technician (billed annually), or $229 (billed monthly). Includes all features of the Professional plan, and in addition:
- Unlimited remote access using Anydesk
- Unlimited Splashtop concurrent sessions
- 7 preset reports
- Ticket auto-tagging
- Up to 5 custom asset types
- File transfers up to 50GB per month
- Extended audit log
- Up to 2 custom support addresses
- Copilot AI capabilities as a paid add-on
Master Plan
Priced at $219 per month / technician (billed annually), or $269 (billed monthly). Includes all features of the Expert plan in addition:
- Building custom reports
- Audit log retention for one year
- Unlimited custom support addresses
- Up to 20 custom asset types
- Data recovery services
- Copilot AI capabilities as a paid add-on
Enterprise Plan
Pricing for the enterprise plan is not publicly available, customers are requested to contact Atera sales for details. It offers all features of the Master plan and in addition:
- Single sign-on (SSO)
- Azure AD continuous sync
- Private software repository
- Custom domain SSL for the Service Portal
- Tailored Atera onboarding
- Atera premium customer support
- Dedicated account manager
- 7-year audit log retention
- Unlimited custom analytics
- Unlimited custom asset types
- File transfers up to 100GB per month
- Network scanning and monitoring
- Session log outs
- Business associate agreement (BAA) under HIPAA
- 99.9% uptime service level agreement (SLA)
- Ticket migration services
- Custom fields based on scripts
- Copilot AI capabilities as a paid add-on
Atera Pricing for MSPs
Atera offers pricing plans specifically tailored for Managed Service Providers (MSPs), with a 30-day free trial offered for each plan without requiring a credit card. There are four plans: Pro, Growth, Power, and Enterprise.
Pro Plan
Costs $129 / month / per technician (annual) or $139 (monthly). Includes:
- Remote management, automation and scripting
- Windows support
- Remote monitoring and alerts
- Patch management
- Up to 2 concurrent remote access sessions with Splashtop
- API access
- Reports, helpdesk, and ticket automation
- Up to 5 custom asset types
- Customer support portal
- SLA and automated time tracking
- File view
- Contracts and invoicing
- Azure AD integration
- Audit log
- Mobile app support for iOS And Android
- Copilot AI capabilities as a paid add-on
Growth Plan
Priced at $179 / month / technician (annual) or $189 (monthly). Includes, in addition to the Pro plan:
- Mac and Linux support
- AnyDesk remote access sessions
- Up to 10 custom support addresses
- Advanced analytics
- Up to 5 custom asset types
- 15GB file transfer limit per month
- Extended audit log retention
- Integrations with QuickBooks Online and Xero
- CSV QuickBooks Desktop export
- Copilot AI capabilities as a paid add-on
Power Plan
Costs $209 / month / technician (annual), or $249 (monthly). Provides the following in addition to Growth plan features:
- Custom analytics
- Unlimited custom support addresses
- Up to 20 custom asset types
- 50GB file transfer limit per month
- One-year audit log retention
- Data recovery
- Copilot AI capabilities as a paid add-on
Enterprise Plan
Pricing for the enterprise plan is not publicly available, customers are requested to contact Atera sales for details. It offers all features of the Power plan and in addition, the same features as offered by the enterprise plan for IT departments (see above).
Additional Atera Services Billed Per Usage
Atera offers additional, optional services which can be added to the base plans for an extra monthly fee.
Prices start at:
Network Discovery – $29 per license
Work from Home – $5 per endpoint
Acronis – $0.09 per GB
Axcient – $1.56 per endpoint
Bitdefender $1.2 per endpoint
Domotz – $35 per network
Emsisoft – $1.1 per endpoint
Ironscales – $4 per mailbox
ThreatDown – $1.25 per endpoint
Webroot – $1.2 per endpoint
Keeper – $3.4 per user
Zomentum – $135 up to 2 users
Cynet: Holistic Cybersecurity Solution for MSPs
If you are an MSP considering Atera, you also need a strong cybersecurity solution. Cynet All-in-One offers complete breach protection services, providing a single multi-tenant platform that simplifies the task of delivering holistic security across your entire customer base.
Cynet All-in-One is the ultimate force multiplier, enabling MSSPs to provide their customers with unmatched security, without the need for multiple products and resources. It provides maximum threat visibility and responsiveness, enhancing security team productivity and increasing ROI. Only Cynet All-in-One gives the power of proactive 24/7 MDR services, continuously monitoring all alerts across your customers’ environments to keep them protected at all times, even from the most complex threats.
Key benefits of Cynet All-in-One for MSSPs include:
- Designed for MSSPs: Cynet All-in-One offers a scalable multi-tenant platform with true client separation down to the data, a centralized dashboard for alerts, forensics, and remediation, and supports both full-management and end-client management.
- Enables a highly differentiated service: Cynet All-in-One is a complete XDR platform including NGAV, EPP, EDR, UBA Rules, Network Detection Rules, and Deception. It offers fully automated threat response workflows and proactive 24/7 MDR services for all clients.
- Reducing management and delivery costs: Cynet allows extremely rapid deployment, replacing multiple solution providers with a single pre-integrated offering and a lightweight agent that minimizes maintenance requirements.
- Tailored for your success: Cynet’s partner pricing structure enables higher margins to partners. It offers marketing, sales, and technical support across deployment, management, and maintenance. Partners also get access to the Cynet Academy, which includes sales and technical training, sales videos, and certification.
With Cynet, your customers can enjoy proactive protection from dynamic and advanced cyber threats. Become a partner today!