Incident response services are a growing priority at organizations, and technology platforms are essential to making incident response efficient and effective. Incident response platforms help security teams quickly identify and investigate incidents, manage their work on a case until closure, and automate incident response tasks to provide a faster response.
In this article you will learn:
Cynet Response Orchestration, part of the Cynet 360 security platform, can automate your incident response policy. Define automated playbooks with pre-set or custom remediation actions for multiple attack scenarios. Cynet also helps detect known and zero-day threats to ensure you only implement a manual response when necessary.
Learn more about Cynet Incident Response Orchestration.
An incident response platform is a software system that guides, assists and automates incident response. Incident response services provide three key capabilities:
Learn more about incident response platforms in our in-depth guide: Incident Response Retainer: Getting Your Money’s Worth
Below is a summary of features provided by incident response platforms across three primary functional areas.
|Supporting analyst workflows||Intelligence and analytics||Security automation|
Gartner defines Security Orchestration, Automation and Response (SOAR) as a new category of security tools that can collect threat data from multiple sources, triage security events, and automatically respond to a large variety of security incidents. Make sure that your incident response platform of choice supports SOAR capabilities.
Gartner defines the following key capabilities for SOAR systems:
The ability to coordinate actions across multiple security tools, IT systems and human analysts. This is required for many types of automated response workflows—for example if a virus is detected in a spam email, there is also a need to integrate with antivirus systems on endpoints, identify infected systems and quarantine them.
The ability to define security playbooks using standardized workflows or steps. Security analysts should be able to define automated workflows without being experts in the specific tools being automated, and without having to write code or scripts. The SOAR system should integrate with a large variety of tools via APIs or connectors, and translate standard security playbook operations to commands performed on the designated tools.
The ability to gather security data from a SIEM or other sources, triage it, collect contextual evidence, and allow security teams to add information from their own investigations. A SOAR tool supports fully automated incident response and allows security analysts to step in at any stage of the process to make decisions or enrich the incident with additional data.
Automation is extremely important to building a scalable, efficient incident response system. However, implementing an incident response platform with automation capabilities is not enough. Take a gradual approach to automating your incident response processes:
Automating external tools can be risky. The automation itself may not work as expected, and it is reliant on those tools being available and functioning currently. Build your first playbooks using manual tasks analysts can easily perform to respond to an incident. Practice those processes on real events to see they are really effective. This paves the way to automating these processes, in part or in whole.
After every security incident, investigate what worked and what didn’t, and fine-tune your processes. Gradually, identify steps that can be easily automated using your incident response platform and integrated tools. As you automate these steps, continue monitoring the relevant processes to see they are running as expected and incidents are mitigated effectively.
Finally, you will reach a high level of maturity, with multiple incident response processes tried and tested, with a high degree of automation. It will now be possible to create templates of processes for categories of IR processes, allowing analysts to start from a template and customize it to a new type of security incident. This allows reuse of common procedures to design an effective, automated response to all common incidents your organization faces.
Cynet provides a holistic solution for cybersecurity, including the Cynet Response Orchestration which can automate your incident response policy. Users can define automated playbooks, with pre-set or custom remediation actions for multiple attack scenarios. Cynet automated playbooks also help detect threats to ensure that you only implement a manual response when it is necessary.
Cynet Response Orchestration can address any threat that involves infected endpoints, malicious processes or files, attacker-controlled network traffic, or compromised user accounts.
Learn more about Cynet Response Orchestration.